"Hello. Today I was trying to cancel my NowTV movie subscription which is £9.99 a month. I opted out and it sends you to the next page where you opt out again. The next page then offers you a discount to £7.99 a month for the next 4 months. ♀️" - Thanks to Anon
21 Success Tips for Young and Aspiring Entrepreneurs
"Being successful often means learning from those who have already achieved their goals. Having a mentor is an amazing blessing to an entrepreneur, but not everyone can find one in person.
If you haven’t yet found your personal business guru, here are 21 tips for young or aspiring entrepreneur to help get you started.
1. Challenge yourself. Richard Branson says his biggest motivation is to keep challenging himself. He treats life like one long university education, where he can learn more every day. You can too!
2. Do work you care about. There’s no doubt that running a business take a lot of time. Steve Jobs noted that the only way to be satisfied in your life is to do work that you truly believe in.
3. Take the risk. We never know the outcome of our efforts unless we actually do it. Jeff Bezos said it helped to know that he wouldn’t regret failure, but he would regret not trying.
4. Believe in yourself. As Henry Ford famously said, “Whether you think you can, or think you can’t, you’re right.” Believe that you can succeed, and you’ll find ways through different obstacles. If you don’t, you’ll just find excuses.
5. Have a vision. The founder and CEO of Tumblr, David Karp, notes that an entrepreneur is someone who has a vision for something and a desire to create it. Keep your vision clear at all times.
6. Find good people. Who you’re with is who you become. Reid Hoffman, co-founder of LinkedIn, noted that the fastest way to change yourself is to hang out with people who are already the way you want to be.
7. Face your fears. Overcoming fear isn’t easy, but it must be done. Arianna Huffington once said that she found fearlessness was like a muscle -- the more she exercised it, the stronger it became.
8. Take action. The world is full of great ideas, but success only comes through action. Walt Disney once said that the easiest way to get started is to quit talking and start doing. That’s true for your success as well.
9. Do the time. No one succeeds immediately, and everyone was once a beginner. As Steve Jobs wisely noted, “if you look closely, most overnight successes took a long time.” Don’t be afraid to invest time in your company.
10. Manage energy, not time. Your energy limits what you can do with your time, so manage it wisely.
11. Build a great team. No one succeeds in business alone, and those who try will lose to a great team every time. Build your own great team to bolster your success.
12. Hire character. As you build your team, hire for character and values. You can always train someone on skills, but you can’t make someone’s values fit your company after the fact.
13. Plan for raising capital. Richard Harroch, a venture capitalist, has this advice for upcoming entrepreneurs: “It’s almost always harder to raise capital than you thought it would be, and it always takes longer. So plan for that.”
14. Know your goals. Ryan Allis, co-founder of iContact, pointed out that having the end in mind every day ensures you’re working toward it. Set goals and remind yourself of them each day.
15. Learn from mistakes. Many entrepreneurs point to mistakes as being their best teacher. When you learn from your mistakes, you move closer to success -- even though you initially failed.
16. Know your customer. Dave Thomas, the founder of Wendy’s, cited knowing your customer as one of his three keys to success. Know those you serve better than anyone else, and you’ll be able to deliver the solutions they need.
17. Learn from complaints. Bill Gates once said that your most unhappy customers are your greatest source of learning. Let unhappy customers teach you where the holes in your service are.
18. Ask for customers’ input. Assuming what customers want or need will never lead to success. You must ask them directly, and then carefully listen to what they say.
19. Spend wisely. When you spend money on your business, be careful to spend it wisely. It’s easy to spend too much on foolish things and run out of capital too soon.
20. Understand your industry. Tony Hsieh, the founder of Zappos, once said, “Don’t play games you don’t understand, even if you see lots of other people making money from them.” Truly understanding your industry is key to having success.
21. Deliver more than expected. Google's Larry Page encourages entrepreneurs to deliver more than customers expect. It’s a great way to get noticed in your industry and build a loyal following of advocates.
Being a successful entrepreneur takes a lot of work, a lot of vision and a lot of perseverance. These 21 tips, from entrepreneurs who have already found success, will help you navigate the path much more easily."
What’s your favourite success tip for entrepreneurs? Share it below in the comments section below.
"Recently had one of my best successes with customer services. I had an absolute nightmare with my bank account, my card was cancelled due to an error by their customer service team and then sent to my old address as I hadn't updated it since moving. Because of this I was left cardless.
After an hour on the phone arguing, I got put through to a manager who told me I'd have to go to branch, after arguing with him he agreed to compensate me, offering £30. I told him that I would want my time for the call covered at £50 plus £20 to cover the call cost and and additional £80 for the inconvenience, he agreed to this eventually and also agreed to knock off £80 of overdraft charges I'd incurred recently. I was happy to be £180 better off, despite the inconvenience of suffered.
I went to branch, updated the address and requested a new card, which they then sent the wrong type of card for my account and the £150 didn't arrive. I spoke with a great woman about this who put the complaint in and I then got a call back yesterday, they offered a further £150 and the new card sorting correctly. I argued for more emphasising the issues caused and eventually settled for an amount over £600 including the charges.
I hope this can help others and some final tips with this: - The banks want your money to be with them so they will do what they can to keep you - Persistence is key, it took 3 times back and forth to a manager to get the final amount - Don't be afraid to emphasise the distress caused (no need to falsify or exaggerate, just make it clear) - The word 'ombudsman' can be very powerful!
I'd appreciate if you guys can keep this anonymous and really hope that this can help some other people to get compensation for any issues they've had with their bank."
Thanks to Anon
10ways thoughts: £600 is a large amount in this example but remember we don't know the full story, there might have been other costs associated with the claim and I'm sure the banks wouldn't just pay out that amount of money if at least a good portion of it wasn't justifiable to managers. The point of this post is so we can all discuss it and make people realise that if you've had a bad experience then the banks do and will pay compensation for your loss of time and money. Just don't take the piss.
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