Frequently Asked Questions (FAQs)

Yes (but it’s not perfect), it’s from a third party:

1) Go to http://10ws.co/16RbY4a or if you would prefer to receive an email instead go tohttp://10ws.co/1221MVF

2) Click ‘Use recipe’

3) Register your details (trust us it’s fine to use your normal details, but you could use alias if you want)

4) Should take you back to http://10ws.co/16RbY4a or http://10ws.co/1221MVF

5) Click ‘Activate’ next to SMS

6) IMPORTANT: Enter your mobile phone number but instead of the 0 at the beginning enter 0044

7) You can edit the appearance of the text message/email or just leave it

8) Click ‘Use Recipe’

And you have finished, next time we post a deal within 3-5 minutes you should get a text message 🙂

The short answer is nothing, wait for your refund.

The long answer is when you buy something online you’re actually saying “I would like to give you £15 for this item” (known as an invitation to treat), the company receives your order and then decides to accept or refuse your offer, i.e. both parties have to be willing to enter into a contract at an agreed price.

Most companies only create a contract with you once your items have left their warehouse/etc (this is mentioned in T&Cs for most sites).

You can do two things A) Complain to the company if you feel it was unfair or the service was rubbish etc B) If this keeps happening or you believe companies are doing this on purpose then please complain to Trading Standards via Citizen Advice Bureau or speak with ASA (Advertising Standards Authority).

For more reading on this read these:

http://10ws.co/10UGzK1

http://10ws.co/16Ws11o

You have two options:

1) Speak with the supermarket and see what they say, most will simply say sorry and offer you a good will gesture of say £5-£10. It’s up to you if you accept or ask for more. We suggest you ring the supermarket and ask to speak with the manager and or ring head office and do the same.

2) If the item was past the ‘Use by date’ when purchased – speak with http://www.tradingstandards.gov.uk/advice/advice-business-fdlabelsum8.cfm as they have authority to fine the supermarket up to £2000 for the infringement but most importantly will check them out and see if they’re breaking any other rules/regulations etc that might effect other shoppers.

The best thing to do is contact the company involved and speak with them, failing that please post on our Facebook wall to see if anyone else has been having issues. If multiple people have been having issues or you’ve been having longterm issues with a company then we’re more than willing to step in and see if we can help.

We spell them all wrong on purpose, it’s so they don’t find out about the awesome finds we post. We change it from time to time.

We generally don’t take requests however take a look / search through our page and if you still can’t find a relevant deal we will try our hardest to take a look for you. Simply send us a message.

If you think you’ve found a deal it’s always best to double check other places/sellers to make sure the deal is as good as you first thought, if so then please message us on Facebook / post it on our wall.

DTD = Double the difference, it’s a refund policy at Tesc0 where you get twice the refund due to a mistake. More info available on here

We would love to help but unfortunately if we helped one person we would soon be inundated with requests and would end up as a student buy/sell forum. Try Gumtree but with cash on collection only. Good luck

See our updated Birthday list

See our student discount list for more info

Sensible budgeting is the way forward, have you seen the 100% personal ‘tax’ trick?

Please use the contact us form to let us know the details

We’re always on the look out for people to write content for our site, help us find deals etc however at the moment we’re not taking on anyway. We will amend once we’re looking. Thank you

Please use the contact us form to let us know the details

We would love to help but unfortunately if we helped one person/charity out we would soon be inundated with requests. We do have our own charities that we already help, hope you can understand. Good luck with it all, sorry we can’t help.

We will keep it all anonymous contact anonymous, just send us a message ensuring that you mention you would like to stay Anon
http://facebook.com/messages/10ways or via the contact us form.

Unfortunately we cannot give financial advice however you can learn more on https://www.moneyadviceservice.org.uk/