TikToker Conajam_ (Matt) shows how you can pounce on a company’s mistake and grab some freebies along the way, of course, your experience may vary but it’s worth a go right, if you don’t ask you don’t get!
The video is below but here is what happened:
- A bike-sharing system (think Santander / Boris bikes) emails everyone on their network with details of their past 30 days of travel
- However, in the email, they write hours instead of minutes.
- For most people, you wouldn’t seriously care and would just delete the email.
- However, Matt took this opportunity to write a (funny) email to their customer services, it reads:
Hello Divvy/Chicago Bike Share,
Pardon my language but what the heck! As the self proclaimed Divvy King of
Chicago, I pride myself on my Divvy stats. After YOU informed me that I’d biked
over 200 hours in just one month, I immediately told my family and friends, well,
friend, Imagine my embarrassment, nay, SHAME when I had to correct my lie. To
right this wrong I would like to be recognized as the Official Divvy King of Chicago
A plaque, shirt, trophy, anything that spreads my legacy would be appreciated. I
trust you will do the right thing,
With Sincerity,
Matt
The company sent him a free t-shirt, but they could have potentially sent him free credit or some other bonus.
Do you think it’s worth doing with other companies?
Let us know in the comments
@conajam_ mess with brand, get free shirt
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