Remember to claim TRAIN DELAY payment compensation!

Remember to claim TRAIN DELAY payment compensation!

Train refunds in the UK are a helpful way to get part or all of your money back if something goes wrong with your journey, you can claim compensation if you’re delayed by 15 minutes or more when you travel by train (except when delays are caused by planned engineering work), the Delay Repay system is a national scheme that train companies use to compensate you for unexpected delays and cancellations.

Things to remember:

  • Always go to the train website first or if you purchased from a third party go to them (don’t use any other websites)
  • You need to apply for compensation online or by post within 28 days of your delayed journey.
  • You’ll need proof of travel. Valid proof of travel depends on what type of ticket you have.
  • The best way to find the website is go to google and search for ‘<Write the Train Companies Name here> Delay Repay‘ (replace the
  • Sites like The Trainline charge a £10 fee, don’t use them

How much will I get back?

This depends on your ticket type but a good rough rule is:

  • 15-29 minutes you’re entitled to at least 25% of the single fare paid, or if you bought a return ticket at least 25% of the fare paid for the affected portion
  • 30-59 minutes you’re entitled to at least 50% of the single fare paid, or for a return ticket at least 50% of the fare paid for the affected portion
  • 60-119 minutes you’re entitled to 100% of the single fare paid, or for a return ticket at least 50% of the fare paid
  • 120+ minutes you’re entitled to 100% of the cost of the fare paid whether it was for a single or return journey

How will I get paid?

This depends on the company but normally:

  • Electronic bank transfer (BACS)
  • E-voucher (you must have an online account with the company)
  • Amazon account balance (you must have an Amazon account)
  • PayPal (you must have a PayPal account)
  • Credit or debit card
  • National Rail vouchers

Leave a Facebook comment


More 10ways.com posts:


Important things to remember with everything we post:

  • If you earn over your personal allowance (currently £12,570 a year) HMRC need to get their % cut (even if the money is in cash or from another country)
  • If you’re working for yourself / earning an income on the side you need to let HMRC know – There are numerous benefits but also some drawbacks
  • You need to always ensure whatever you’re doing is legal and not hurting anyone else – be careful and always think twice
  • Some income streams may require you to have DBS check, licence, insurance or qualifications before you can start to profit from it, do your research.
  • Be careful that any additional income doesn’t compromise your studies or main income/job
  • If you work for a company check your contract, if you don’t inform them you’re working on other side projects outside of work they may have grounds to ownership on this work

Most popular this month

---- Advertisements ----

More 10ways posts:

Legendary Deals: