Aaron tweeted his frustration and then Laura from Tesco responded within 10 mins (good work)
@Aarondswift Hi Aaron, I'm really sorry you don't enjoy our carrots 🙁 Would you mind elaborating on the issue via DM? - Laura
— Tesco (@Tesco) July 4, 2016
Then Aaron hit a homerun with this analysis
So @tesco asked me what was wrong with the carrots I just bought. I thought I'd take a representative cross sample. pic.twitter.com/7iQFIreJ4r
— Aaron (@Aarondswift) July 4, 2016
Laura came straight back with a solution
@Aarondswift Thanks for getting back to me. I'm really sorry about the poor quality of these carrots. 1/4
— Tesco (@Tesco) July 4, 2016
@Aarondswift I'd like to get you refunded and report this to our suppliers. Please can you DM me the following? 2/4
— Tesco (@Tesco) July 4, 2016
Aaron seemed happy but we're unsure if this experiment would ever end!
@milpol1 @Retailbarcode this was after they invited me to a round table with me as guest speaker in how to deliver the perfect carrot stick.
— Aaron (@Aarondswift) July 4, 2016